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Ordering Information
Inquiring about an order
Please email me with the
information regarding the garment you are
interested in and I will get back to you.
Remember an order is not confirmed and
placed until I receive your first
payment. I do not have a waiting list
available, I work with a first come
first serve basis as I rely on serious
orders. If I give you a price quote on a
dress, the quote is only valid for 30
days, this is because materials and
fabric availability change.
To inquire about an order please
email me
the following information:
Name:
State:
Region/Province (Non-US Address):
Country:
Email:
Design you are inquiring about, add item
number if available:
I need this garment in my hands no later
than:
Order information and Comments: Special
requests, custom orders, budget, etc
Undergarments worn with the outfit or if
you need any of them made.
Custom Orders
Most designs on this website has prices,
these prices can change without notice
depending on availability of materials
and fabrics. If you decide to change any
aspect of a design i.e. fabrics, style,
colors, embellishments, etc, the price
might change so when you inquire please
let me know if this is the case with
you.
If you make any changes to a design
after an order has been placed,
additional fees will apply depending on
the changes.
One-of-a-Kind Orders
Almost all my gowns will never be
recreated exactly the same as many want
the dresses in different fabrics,
colors, and sometimes the style is
changed slightly. You have a very slim
chance to bump into yourself anywhere.
Movie reproductions being an exception.
When someone asks me to make an
exclusive gown I do charge an additional
fee of 75%. This is because all the
research and pattern construction that
goes into a gown can not be used again
and applied to the next gown if someone
would like to have it recreated. Most
exclusives are either made from fashion
plates, CdV's or designed by me.
Placing an order and Deposits
After I have received your request I
will email you and we can discuss the
details of your request. After we have
come to an agreement on the designs and
payments I will send you your contract
which you will need to sign and return
to me with your first deposit. If you
are under the age of 18 you have to have
a parents consent and they will sign the
contract for you.
US orders require a 50% deposit
(30% non-refundable) on custom orders, and
the balance due before the item is
shipped. I accept payment plans but will
not start making the garment before 50%
of the full amount has been paid, please
contact me for more information.
International orders require 100%
payment before starting an order.
Orders will be considered placed
after first payment is received. Please allow 8-10 weeks for
your order; wedding gowns and some very intricate gowns will take
longer, please refer to your contract per our discussion. Rush orders are subject to
a 30% increase in price.
Rush Orders
Rush orders occur when you need a
garment in less time than the original 8
weeks which is my minimum turnaround
time for most garment on my site.
More intricate gowns with beading and
hand embroidering, which normally
require 6 - 12 months to
complete are subject to a 50% increase
in price. The shortest turnaround time
for a beaded or hand embroidered gowns
are 15 weeks Full payment is due when
the order is placed.
If you at any time delay with your
measurements or any other information
needed to complete the garments and you
give me less than 8 weeks to complete
your order it will be considered a rush
order and will occur a 30% increase in
price and the payment is due before the
garments is shipped.
Taking your Measurements
To ensure proper fit I will need you to
fill out a measurements chart which I
will send to you either by mail or with
your contract, and you can send it back
with your contract or fill it out and
send it through email.
Take each measurement twice; I
will not be held responsible
for inaccurate measurements.
Custom made garments can not be
returned!
Minor alterations are acceptable (within
reason) and will be made to ensure that
you are happy with the item. Customer
will be responsible for the shipping
charges both ways for the alterations.
Careful and honest measuring is essential. For most reliable
results, stand naturally in the proper shoes you would wear
with this outfit.
Have someone help measure you.
Please take all the measurements listed on the page. Some
might seem unnecessary to you, but they all are important for
a perfect fit.
Measure with appropriate
undergarments (corset, petticoats, etc.) if you do not have
these and need them, please note this on your measurement
chart, or if you prefer not to use them with your garment.
Tie a string around your natural waist and around each upper
arm where your armholes go, for reference points.
Measure skirt lengths to
the floor and make a note of how high above the floor you
desire them.
Time of no Contact
If I repeatedly try to contact you
either by phone or email but I can't get
a hold of you for some reason I will
hold your garment for 12 months from
when the order was placed. After the 12
months you will forfeit your payments and
the garment.
Shipping
and Payment Option Information
US buyers
Payment methods
PayPal, Cashier's checks, and Money
orders. Sorry, but we are not equipped
to accept credit cards directly. PayPal
allows you to pay with a credit card
whether you have an existing account or
not.
Shipping
All items will be shipped via USPS 2-3
Day Priority Mail. Shipping amount is
quoted with the item in the description.
All shipping quotes include insurance
for the full amount of the garment
purchased. I do not ship any items
uninsured! (Arrangements can be made for
expedited shipping at additional cost.)
International buyers
1. Terms for Non-US Buyers with a US
Shipping Address:
Payment Methods
PayPal, BidPay (www.bidpay.com),
International Money Order in US Funds,
Bank Check in US Funds
Shipping
All
items will be shipped via USPS 2-3 Day
Priority Mail. Shipping amount is quoted
with the item in the description. All
shipping quotes include insurance for
the full amount of the garment
purchased. I do not ship any items
uninsured! (Arrangements can be made for
expedited shipping at additional cost.)
2. Terms for Non-US Buyers with a Non-US
Shipping Address:
Payment Methods
PayPal, BidPay (www.bidpay.com),
International Money Order in US Funds,
Bank Check in US Funds
Shipping
The
item will be shipped via US Postal
Service... normally, the shipping
options are:
1. 3-5 day Global Express International Mail with
insurance and tracking
2. 4-7 day Priority International Mail
3. 4-10 day Airmail Parcel Post with
insurance
Costs for these options will be
calculated based on your location, the
weight of the item, and the price of the
item (for insurance purposes).
Customs Forms Policy:
All
Customs Forms will be completed as
required by law.
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